After waiting for the whole day to get an update from the on-site team, I had no other option left but to drop a note to the on-site team stating that I can support only for next few days and post that I have planned vacation coming up and the delivery team has to take ownership. In addition, I have also mentioned that with no updates for each version shared, from the on-site team, it is getting difficult for the offshore team to work on the rough drafts and make iterative changes. With these strong words, I was also getting nervous about its impact, as it would result in two different outcomes. The positive outcome would be that the on-site team would take ownership and offshore team can support where and when requested, the negative outcome would be, the on-site lead will request me to schedule daily calls to review the document and would provide unnecessary iterative changes. After sending the mail to the on-site team, I was checking the mail anxiously for any further updates or any acknowledgment from the team confirming whether we are on the right track or further modifications required to match client requirements. The next day with so much anxiety, I was opening my laptop to check mails for any further updates or acknowledgment; to my astonishment, I do not have any mails from the on-site team even after sending so many emails and reminders with clear instructions of my upcoming vacation plans. To know more about how I tackled this service request without affecting my vacation, please feel free to check out “G R Team Sites”
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